Shipping policy
Shipping Policy
Last updated: May 25, 2026
Thank you for shopping with ARO. We are committed to delivering your orders quickly, safely, and efficiently.
1. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly delayed.
2. Shipping Time
Estimated delivery times:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Delivery times may vary depending on:
- Destination
- Customs processing
- Carrier delays
- Weather conditions
Please note that shipping times are estimates and are not guaranteed.
3. Shipping Costs
Shipping fees are calculated at checkout based on:
- Delivery location
- Package weight
- Shipping method selected
Promotional free shipping offers may apply on eligible orders.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link.
Please allow up to 48 hours for tracking information to update.
5. International Shipping
ARO ships to selected international destinations.
Customers are responsible for:
- Customs duties
- Import taxes
- VAT or additional local fees imposed by their country
ARO is not responsible for delays caused by customs clearance procedures.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If incorrect or incomplete shipping information is provided:
- Delivery delays may occur
- Additional shipping fees may apply
- Orders returned to us due to incorrect addresses may require reshipment charges
7. Lost or Stolen Packages
ARO is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If your package is missing:
- Contact the shipping carrier first
- Then contact us for assistance
We will do our best to help resolve the issue.
8. Damaged Packages
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Include:
- Your order number
- Photos of the damaged item and packaging
We will review the issue and provide a suitable resolution.
9. Delays
We are not liable for shipping delays caused by:
- Courier disruptions
- Customs processing
- Severe weather
- High seasonal demand
- Events beyond our control
10. Contact Us
For shipping-related questions, contact us at:
Store Name: ARO
Email: aro2026eg@gmail.com
Website: ARO2026.com